Warranty Information

All Aikyam pieces come with a three (3) month manufacturing warranty, which covers faults and defects present from the manufacturing process, where there is no evidence of damage. 

Not covered under manufacturing warranty:

  • Accidental damage or loss

  • Stretched, bent or broken chains/chain links

  • Bent rings/bent prongs or claws on rings

  • Chip/dented or scratched surfaces

  • Discolouration, fading, tarnish, chipped, dented or scratched surfaces

  • Bent/broken earring posts/clasps through wear and tear

  • Alterations or repairs completed by persons other than Aikyam

  • Warranty does not cover continued use of your products (where such use is not reasonable) after any defect becomes apparent; along with failure by you to notify us of any defect in a reasonable time.

By purchasing from Aikyam, you are agreeing to all terms and warranties as these are a condition of sale, and are compliant with Australian consumer law.

Replacement or repair is at the sole discretion of Aikyam. When a good is repaired under the original contractual warranty term, only the remaining term of the original contractual warranty will continue to apply.